MAKING YOUR PROPERTY MORE
INCLUSIVE
BASIC
GUIDELINES FOR AFRICAN SAFARI FACILITIES
These guidelines will be expanded on and updated occasionally
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It is true that in Africa there
is usually plently of manpower available to assist less
mobile guests. It is also true that an African safari is,
by its very nature, an adventure. However, the prospect
of paying a lot of money for a holiday only to have to rely
on help to reach the dining room, or worse, the bathroom,
is enough to put many travellers off. In addition, to discover
that the rooms of others on the trip are not 'visitable'
limits the enjoyment and reduces potential word-of-mouth
advertising. It is not only fair that we should all have
the chance to go on safari, it is in Africa's own best interests
to open its doors - literally - to everyone!
Please consider these points:
- It is not expensive - making
one (or several) accessible rooms/tents does not have
to be difficult or expensive. In fact, if the accessibility
is planned at the design stage then new constructions
can be fully accessible at practically no extra cost.
Also, considering the current lack of inclusive safari
accommodation in Africa, it adds value to the property.
- It can look good - an accessible
room does not need to look like a hospital. Using similar
materials to those in other rooms, support rails and other
features can blend perfectly with the theme of the accommodation.
- You are not losing rooms
- everyone can use accessible accommodation. Also, more
seniors are going on adventurous holidays and many of
these travellers appreciate easier access. Indeed, a safari,
by its sedentary nature (often it doesn't involve more
than getting from hotel rooms and tents to vehicles),
is ideally suited to less mobile people.
The following guidelines are
by no means exhaustive, and do not follow any official code
or national requirement to the letter, but they do give
a basic idea of what is needed. To make it easier, think
of it as common sense with some standard measurements. If
you wish to know official detailed specifications, or ideas
of where to obtain equipment and materials in Africa, please
contact me.
Remember!
Everybody's needs are different. If your property has some
features, but
not all, then this is already useful.
Please note: If you
make changes to your property following these guidelines,
it does not mean that it is instantly 'fully accessible'
to everyone. It is wise only to advertise the features you
have and it is then the responsibility of the traveller
to decide whether or not these suit their needs.
ACCESS ROUTES
All public areas (from vehicle
parking, through reception to accommodation, lifts, dining
rooms incl. buffet, swimming pools, jetties, waterhole and
game-viewing areas) should be accessible via at least one
access route, which conforms to the following:
- No narrower than 90 cm,
or 80 cm at doorways.
- All-weather surfaces, smooth
enough to comfortably push a wheelchair yet not polished
and slippery (embed traction material like sand in painted
floors).
- Gaps between wooden boardwalk
planks no wider than 5mm.
- Any steps avoided by using
ramps and slopes, and these should ideally be 1:20 and
no steeper than 1:12 (note, temporary ramps are unsightly
and rarely as safe as permanent ones).
- Ramps longer than 200 cm
should have handrails on at least one side and should
have a "lip" several cm high to keep front wheels
from rolling over the edge.
- Ramped paths leading to
doorways should have a level area of 100cmx170cm at the
top (next to the door) to allow a wheelchair user to open
the door comfortably.
- No tripping hazards &
obstacles (e.g. water hoses, electric cables).
- Regular seating (preferably
under shade) for people who have difficulty walking.
- Good outside lighting on
pathways and highly visible signs and navigation aids
indicating accessible routes.
DOORWAYS
- Usable space minimum 80
cm, preferably 90 cm wide (this is from the face of open
door to opposite door frame, NOT the total width of the
door frame).
- Any doorway threshold should
be flat, or if raised, be no more than 2 cm high and should
have bevelled (rounded) edges.
- Doors should open and close
easily and door handles should be usable by people who
lack strong grip (lever handles rather than round handles
are preferable).
- Doors should not swing into
small spaces like bathrooms or narrow hallways.
BEDROOMS - ideally,
at least one fully accessible room per 25 rooms
- Accessible rooms should
be close to reception and other main areas.
- A clear space at least
80 cm wide next to bed to allow a wheelchair alongside.
- Bed should not slide easily
on floor as this impedes wheelchair transfers.
- Top of mattress between
40 cm and 60 cm from floor (blocks can be used to temporarily
raise a bed, but nothing simple can be done to lower one).
- Telephone (or whistle or
hooter) and light switch within reach of someone in bed.
Deaf people use telephone with visible or vibrating alert.
- Ideally, mosquito net 80
cm wider than bed all around, allowing unhurried transfer
from wheelchair.
- Writing desk to have least
70 cm clearance from floor, or blocks available to bring
it to this height.
BATHROOMS
Toilet
- Clear space of at least
80 cm beside or in front of toilet (preferably both) for
a wheelchair to allow the user to transfer.
- At least one horizontal
support rail beside the toilet, between 80 cm and 95 cm
from the floor. This must be strong enough to be used
as support yet hinged to easily swing up against the wall
(otherwise it can block the transfer area).
- Toilet seat should be between
40 cm and 50 cm from floor (not placed on raised platform),
have strong hinges (preferably metal) and be U-shaped
(open at front) rather than O-shaped (closed at the front)
to allow hand access underneath.
- Flush controls & toilet
paper within easy reach for someone seated on toilet.
- Bidets or bidet hoses operable
for people with weak grip.
Washbasin
- A minimum of 70 cm knee
clearance from floor and a maximum top surface height
of 90 cm.
- Clear space beneath sink
allowing forward access for user's legs, and shield any
hot water pipes to prevent burns.
- Lever or push taps, instead
of the standard 'grip and twist' type.
- Lower edge of mirrors no
higher than 100 cm from the floor (tilting a higher mirror
has the same effect)
Bath
- Clear space at least 80
cm wide alongside bath for wheelchair user.
- Bath rim 40-50 cm from floor
& wide enough to allow balance during a transfer.
- Secure seat in the bath
or sitting area at the end opposite the taps.
- A space large enough to
place one's hand flat against the rim at the ends of the
bath opposite the taps to lift oneself out.
- Support rail no more than
30 cm above bath opposite transfer area.
- Lever or push taps (instead
of the standard 'grip and twist' type) mounted on one
end of bath (not on a long side).
- If bath is combined with
shower, shower head to be hand-held type.
Shower
- Roll-in shower with flat
entrance or lip no greater than 2 cm. Alternatively, whole
bathroom floor made drainable by gently sloping floor
leading into shower (keeping the entrance doorway level).
- Secure seat in washing area,
40-50 cm from floor with 80 cm clear space next to it
for wheelchair
- At least one support rail
on opposite wall, less than 50 cm from centre of seat.
- Hand-held ('telephone')
shower head, with wall mounting unit and controls within
reach from a seated position in the shower.
- Lever or push taps instead
of the standard 'grip and twist' type.
DINING AREAS
- Tables should have at least
70 cm clearance from floor, or blocks available to bring
them to this height.
- Tables with fixed seating
(picnic tables) can be made wheelchair accessible if the
ends of the table are 70cm from the floor and have 40cm
horizontal clear space under them for the user's legs.
- Buffet area on same level
or with gently ramped access (no steeper than 1:12).
SWIMMING POOLS
- Lift or gradually sloped
'roll-in' entrance with non-slip surface is ideal for
full-time wheelchair users to enter pool.
- Gradual steps with hand
rail as opposed to wall mounted ladders are easier for
everybody, but especially for people who have difficulty
walking.
- Sitting area and hand rail
around the inside edge of the pool.
GENERAL
- All accessible rooms to
be uncluttered and have a clear space (not including space
for doors to open) of at least 100 cm x 70 cm.
- All light switches, thermostat,
fan and air conditioning controls, cupboards and storage
space, towel rails, telephones and door handles should
be less than 140 cm from the floor and approachable in
a wheelchair.
- Switches should not require
fine finger movements (turning or twisting). Push buttons
are ideal.
- Have a wheelchair and a
commode/shower chair on site.
- Have an accessible public
toilet in each public area.
- Consider visual impairments
with menus, room signage and other written information.
- Have an emergency evacuation
plan - register guests as disabled and inform all shifts
of staff so they are prepared to assist. Include ways
to alert deaf and blind guests.
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